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Client Manager

Client Manager

Full-time Antwerp
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About the job

You are the face of PLAYAR to the outside world and the point of contact for our (potential) national and international clients. As a business and sparring partner you build relationships that last and help our clients with their augmented and mixed reality needs. Whether it is a Snapchat Lens for a large global campaign, a location-based AR game in a big city or an AR mirror for a luxury brand. You understand the client’s business and advise them (together with our creative strategist) on building immersive experiences that boost engagement and brand retention.

What you'll do

  • You are the main point of contact for new and existing clients and the linking pin, before and during projects, between the clients and our team
  • You take new requests and lead briefing & kickoff calls with clients.
  • You translate briefs into a concrete action plan and prepare cost estimates and timelines
  • You work in close collaboration with our creative strategist and design team to shape innovative concepts & immersive ideas and present these convincingly to our clients
  • When production starts you handover the project to a producer and our creative and technical teams, but you remain responsible for the master timeline
  • You also pitch PLAYAR in introductory calls to new clients and know how to convince them of the value of augmented & mixed reality

What you'll need

  • 3-5 years of experience as a client/account manager in a= creative/digital agency
  • Experience managing international clients
  • Fluent in English, Dutch and French - verbally as well as written.
  • Commercial mindset, but does not lose sight of the value for the client
  • Great communication skills and the ability to work with multiple team members and clients across all kinds of communication platforms
  • You know the sales process and workflow within digital/advertising like no other - XR/immersive comms experience is a big plus
  • A love for new technology, games, entertainment, visual arts, pop culture and new forms of interactive media changing the consumer experience landscape
  • Passionate about working with a team that pushes the boundaries of consumer experiences on social platforms, web, ooh and retail

What we offer

  • A positive, inclusive and happy work environment.
  • Hybrid working conditions with 2 to 3 days in the office (Antwerp) combined with remote work
  • A market conform salary
  • Phone and Macbook
  • Monthly meal vouchers
  • Hospitalization insurance package
  • 26 vacation days (excluding national holidays)
  • Free coffee, drinks, (healthy) snacks, fruits and office lunches on us
  • A small but welcoming bunch of like-minded individuals
  • Fun team-building events, game nights and evenings out together